se98 Frequently
Asked Questions

se98 requires a valid government-issued photo ID — your Pakistani CNIC, passport, or driving licence — along with a proof of address document such as a recent utility bill or bank statement dated within three months. If you are verifying a payment method like JazzCash or EasyPaisa, a screenshot of the account screen showing your name and number may also be requested.

On the se98 login page, click "Forgot Password" and enter your registered email address or mobile number. You will receive a reset link or OTP within a few minutes. If you do not see the email, check your spam folder. Still stuck? Contact se98 support via live chat or email at [email protected] and the team will assist you within one hour.

No. se98 strictly allows one account per person. Duplicate accounts violate our Terms and Conditions and may result in permanent closure of all associated accounts and forfeiture of any bonus balance. If you accidentally created a second account, contact support immediately to have it closed without penalty before any wagering activity takes place.

You can request account closure by contacting se98 support at [email protected] with the subject line "Account Closure Request". Ensure your balance is withdrawn before submitting the request. If you are closing your account due to gambling-related concerns, we strongly encourage you to consider self-exclusion first — it is faster and still protects you while your withdrawal is processed.

The minimum deposit on se98 is Rs 500 PKR regardless of the payment method you choose — whether that is JazzCash, EasyPaisa, HBL bank transfer, UBL, Meezan Bank, SadaPay, or USDT TRC20. There is no maximum deposit limit for standard verified accounts, though very large deposits may trigger an additional verification request from our finance team as a security measure.

se98 processes JazzCash withdrawal requests within 1 to 4 hours during normal business hours. Once se98 approves the transaction, funds typically arrive in your JazzCash wallet within minutes. During peak periods — such as after a major PSL match — processing may extend to 12 hours. Withdrawals are only available to fully KYC-verified accounts, so completing your verification early avoids any delays.

se98 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank — may apply their own standard transaction charges. USDT TRC20 withdrawals may incur a small network gas fee. We recommend checking your provider's fee schedule separately so there are no surprises when the funds arrive.

Yes. EasyPaisa is one of se98's fully supported payment methods for both deposits and withdrawals. The process is identical to JazzCash — select EasyPaisa in your se98 deposit menu, enter your amount in PKR, and follow the on-screen instructions to complete the payment from the EasyPaisa app or USSD code. EasyPaisa deposits are generally credited within 5 minutes.

After logging in, navigate to the Cricket section from the main menu. You will see a full list of upcoming and live matches, including Pakistan Super League fixtures, international Test matches, ODIs, and T20Is. Select the match you want, choose your market — match winner, top batsman, total sixes, and many more — enter your stake in PKR, and confirm your bet. Live in-play betting is available during ongoing matches.

RTP — Return to Player — varies by slot title on se98 but most games in our library fall between 94% and 97%. Individual game RTPs are published in the game information panel, accessible by clicking the "i" or "Info" button before or during play. Higher RTP means the game pays back more over a large number of spins, though short-term results always vary due to the RNG.

Yes. se98 is fully optimised for mobile browsers on both Android and iOS devices. The entire platform — cricket betting, slot games, live casino, account management, and deposits — works smoothly on your smartphone without needing to download a separate app. Simply open se98.net in your mobile browser, log in, and you are ready to play. The mobile experience is designed for smaller screens with touch-friendly controls.

Yes. se98's live casino tables — including live roulette, blackjack, baccarat, and live game shows — are available around the clock, every day of the year. The live tables are streamed in real time from professional studio environments. Since Pakistan Standard Time (PKT) is UTC+5, you will find the full range of tables available during both peak evening hours and early morning sessions.

A wagering requirement — sometimes called a playthrough — is the number of times you must bet your bonus amount before the winnings become withdrawable. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in total bets before requesting a withdrawal. On se98, each active promotion displays its wagering requirement clearly in the bonus terms. Not all game types contribute equally — slots typically contribute 100% while live casino games may contribute less.

Yes. All se98 bonuses carry an expiry period — typically 7 to 30 days depending on the specific promotion. If you do not complete the wagering requirement within the validity window, the bonus and any associated winnings are forfeited. The expiry countdown starts from the moment the bonus is credited to your account, not from when you first use it. Always check the validity period before opting in.

se98 rewards regular players through an ongoing loyalty programme. As you wager on cricket betting markets, slot games, and live casino tables, you accumulate loyalty points that can be exchanged for bonus credit or other rewards. Higher-tier VIP players benefit from dedicated account managers, faster withdrawal processing, personalised reload bonuses, and exclusive access to high-limit tables and PSL special promotions. Full details are available inside your se98 dashboard under the Loyalty section.

The minimum age to register and play on se98 is 21 years. This is a hard requirement enforced through our KYC identity verification process. Any account found to belong to a player under 21 will be closed immediately and all deposited funds returned. se98 takes underage gambling prevention extremely seriously and will act on any credible report received from a parent or guardian.

se98 provides a self-exclusion tool directly in your account dashboard under Settings then Responsible Gaming. You can choose a cooling-off period of 24 hours to 30 days, or a full self-exclusion of 6 months to permanent lifetime closure. Self-exclusion activates immediately and cannot be reversed until the chosen period expires. You may still withdraw your available balance during the exclusion period by contacting support.

Yes. se98 allows every player to set daily, weekly, or monthly deposit limits and loss limits directly from the Responsible Gaming section of the account dashboard. Limit reductions take effect immediately. If you want to increase a limit, a mandatory 24-hour cooling-off period applies before the higher limit becomes active — this is a deliberate design choice to protect players from impulsive decisions.

If you feel your gambling on se98 or elsewhere has become difficult to control, please act now. Use se98's self-exclusion tool from your dashboard immediately, then contact our support team at [email protected] — all responsible gaming requests are handled confidentially and without judgment. se98 follows international gaming license responsible gaming standards and our support staff are trained to assist players experiencing gambling-related harm.